Privacy Policy

Last updated: 2/25/2026

Introduction

TalentHub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone number)
  • Social media handles and profile information
  • Professional information (follower counts, engagement metrics)
  • Payment information (for processing creator payments)
  • Any other information you choose to provide

Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

  • Device and browser information
  • IP address and location data
  • Usage data and analytics

Social Media OAuth Data

Creators can optionally connect their social media accounts (TikTok, Instagram, YouTube, Snapchat) through secure OAuth authentication. When you authorize this connection, we collect:

  • Account username and display name
  • Profile avatar and public profile information
  • Follower/subscriber counts
  • Video count and engagement metrics
  • View counts and historical analytics data
  • OAuth access tokens (encrypted and securely stored)

These metrics are automatically synced daily to keep your media kit current and accurate. You can disconnect any social account at any time, which will revoke our access to your data.

How We Use Your Information

We use the information we collect to:

  • Process creator applications and manage our roster
  • Match creators with appropriate brand partnerships
  • Communicate with you about opportunities and updates
  • Process payments and maintain records
  • Automatically sync and display social media metrics on your media kit
  • Maintain accurate creator statistics and analytics for brands
  • Improve our services and website
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Brand partners: When facilitating partnerships, we share relevant creator information with brands (with your consent)
  • Service providers: Third parties that help us operate our business (payment processors, email services, etc.)
  • Legal requirements: When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

OAuth and Third-Party Services

When you connect social media accounts via OAuth, you are granting TalentHub permission to access specific data from those platforms on your behalf. These connections are:

  • Secure: We use industry-standard OAuth 2.0 protocols
  • Limited scope: We only request access to publicly available metrics and profile information
  • Revocable: You can disconnect at any time through your settings, and we will immediately cease access
  • Encrypted: Access tokens are encrypted and stored securely

We are not affiliated with TikTok, Instagram, YouTube, or Snapchat. Disconnecting your account from TalentHub does not affect your social media accounts.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Social media metric snapshots are retained for historical tracking and analytics purposes. You can request deletion of your account and associated data at any time.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Withdraw consent where applicable

Cookies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to individuals under 13. If you are under 18, you must have guardian consent to use our services. We collect guardian information for minor creators as required.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@talenthub.social